At RateStar, our mission is to elevate the service industry by giving every worker a voice, every customer a role, and every great interaction the recognition it deserves.
We empower individuals through meaningful feedback, verified performance, and transparent reputation-building, transforming everyday service into a platform for growth, pride, and progress.
Recognising every plate served with pride.
The heartbeat of hospitality lives in restaurants, cafés, and bars. From waiters and baristas to runners and hosts, RateStar helps customers give instant, meaningful feedback — not just on the meal, but on the person who made the moment memorable. With verified ratings, service staff can build public profiles that reflect consistency, professionalism, and personality, opening the door to better shifts, bigger tips, and new job opportunities.
Where every polish, fade, and facial matters.
Beauty is personal — and so is the service behind it. Whether it’s a nail technician, barber, stylist, or esthetician, these professionals thrive on reputation. RateStar lets clients rate their experience based on friendliness, technique, punctuality, and hygiene. These ratings turn into trusted digital profiles, helping beauty workers stand out, grow loyal followings, and charge what they’re worth.
Turning everyday service into measurable excellence.
Sales assistants, store reps, and floor managers do more than ring up items — they influence how people feel about a brand. With RateStar, customers can recognise the human element behind great retail experiences, rewarding those who go above and beyond. Ratings help workers build a credible history of excellence, while employers gain insights into service quality at scale.
Service that speaks louder than the welcome mat.
In hotels, lodges, and guesthouses, it’s the staff that makes a stay truly special. RateStar allows guests to rate individuals — from concierges and cleaners to front-desk agents — across specific KPIs like responsiveness, helpfulness, and presentation. These ratings foster a culture of acknowledgment and accountability, giving hospitality workers the recognition they rarely receive publicly.
On time. On track. On record.
Delivery drivers, riders, and warehouse handlers are judged by reliability, but too often, only when something goes wrong. RateStar flips the script by letting customers highlight punctuality, professionalism, and care in service. Whether it’s a local courier or last-mile driver, verified ratings help build trust, open up new contract opportunities, and elevate performance standards.
Where skilled hands meet trusted ratings.
Whether fixing pipes, installing fiber, or deep-cleaning a home, service professionals rely on word-of-mouth to grow. RateStar brings that process online, enabling customers to rate skills, punctuality, and professionalism. Each job builds a reputation score and service card, making it easier for high-performing tradespeople to get hired, build networks, and charge premium rates based on real credibility.